The field of knowledge and experience management has witnessed rapid changes mainly as a result of the dramatic progress in the domain of information technology and partly because of the Internet revolution. Accumulation and sharing of experiences is facilitated with efficiency as internet-enabled technologies allow movement of information at unimaginable speed. It has also made the storage of experiences in varied forms like Experience Bases possible. Moreover, learning has accrued over time in the area of social and structural mechanisms, such as through mentoring and retreats that enable effective experience sharing. This in turn has enabled the development of KM/EM applications that best leverage these improved mechanisms by deploying sophisticated technologies. Therefore, it will not be an exaggeration to state that technology has provided a major impetus for enabling the implementation of KM/ EM processes in organizational settings. The present paper discusses the role and the relevance of latest technology in the field of knowledge and experience management and uncovers the state of technology-mediated KM/ EM in Indian IT sector through a survey.
Enterprise Information Systems and the Digitalization of Business Functions is a key resource on the latest advances and research for a digital agenda in the business world. Highlighting multidisciplinary studies on data modeling, information systems, and customer relationship management, this publication is an ideal reference source for professionals, researchers, managers, consultants, and university students interested in emerging developments for business process management.
7 Business Driven Information Systems, 2/e Paige Baltzan, University of Denver Amy Phillips, University of Denver pages Business Driven Information Systems, 2/e discusses various business initiatives first and how technology supports those initiatives second. The premise for this unique approach is that business initiatives should drive technology choices. Every discussion first addresses the business needs and then addresses the technology that supports those needs. This text provides the foundation that will enable students to achieve excellence in business, whether they major in operations management, manufacturing, sales, marketing, etc. BDIS is designed to give students the ability to understand how information technology can be a point of strength for an organization. Introduction to MIS Features Integrative Themes: Several integrative themes are present throughout the text which adds relevancy to the material. Themes such as ethics and social responsibility and gaining a competitive advantage are essential for students to gain a full understanding of the strategies that a business must implement. BDIS is a well organized and concisely written text which helps students to follow the topics from one chapter to the next in a logical matter. Comprehensive and nd-of-chapter Cases: These cases encourage students to consider what concepts have been presented and then apply those concepts to a situation they might find in an organization. Making Business Decisions Feature: Small scenario-driven projects that are featured in this text help students focus individually on decision making as they relate to the topical elements in the chapter. Section 1: Business Driven Information Systems 1: Information Systems in Business 2: Strategic Decision Making 3: E-Business Section 2: Essentials of Information 4: Ethics and Information Security 5: IT Architectures 6: Databases and Data Warehouses 7: Networks, Telecommunications, and Mobile Technology Section 3: Enterprise Information Systems 8: Operations Management and Supply Chain Management 9: Customer Relationship Management and Business Intelligence 10: Enterprise Resource Planning and Collaboration Systems Section 4: Developing Information Systems 11: Systems Development and Project Management 12: Innovation, Entrepreneurship, and 21st Century Global Business Essentials of Business Driven Information Systems, 1/e Paige Baltzan, University of Denver Amy Phillips, University of Denver pages Essentials of Business Driven Information Systems discusses various business initiatives first and how technology supports those initiatives second. The premise for this unique approach is that business initiatives should drive technology choices. Every discussion first addresses the business needs and then addresses the technology that supports those needs. 1: Information Systems in Business 2: Strategic Decision Making 3: E-Business 4: Ethics and Information Security 5: IT Architectures 6: Databases and Data Warehouses 7: Networks, Telecommunications, and Wireless Computing 8: Supply Chain Management 9: Customer Relationship Management 10: Enterprise Resource Planning and Collaboration Systems 5
8 Advanced MIS Introduction to MIS Information Systems Essentials, 3/e 1: The Information Age in which You Live: Changing the Face of Business 2: Major Business Initiatives: Gaining Competitive Advantage with IT 3: Databases and Data Warehouses: Building Business Intelligence 4: Decision Support and Artificial Intelligence: Brainpower for Your Business Stephen Haag, University of Denver Maeve Cummings, Pittsburgh State University pages The business world hires only the best knowledge workers equipped with a wellbalanced repository of IT skills and business knowledge. Information Systems Essentials, 3/e provides your students with tools to help them prepare for a seamless transition to that professional world. With nine chapters and three appendices, this title succinctly covers the traditional core material of MIS. Consistent with Haag s best-selling MIS for the Information Age, this essentials version conveys the impact of information systems on the individual with contemporary writing and lively examples. Corporate Information Strategy and Management: Text and Cases, 8/e Introduction: Corporate Information Strategy and Management Case I-1: IBM s Decade of Transformation: Turnaround to Growth Module 1: IT and Business Advantage 1: Understanding Business Models 2: IT Impact on Business Models 3: IT Impact on Organizations 4: Making the Case for IT Case 1-1: The Five Competitive Forces that Shape Strategy Case 1-2: Amazon.com: The Brink of Bankruptcy Case 1-3: Canyon Ranch Case 1-4: Boeing s e-enabled Advantage Case 1-5: Royal DSM N.V.: Information Technology Enabling Business Transformation Module 2: The Business of IT 5: Understanding IT Infrastructure 6: Assuring Reliable and Secure IT Services 5: Electronic Commerce: Strategies for the New Economy 6: Systems Development: Phases, Tools, and Techniques 7: Enterprise Infrastructure, Metrics, and Business Continuity Planning: Building and Sustaining the Dynamic Enterprise 8: Protecting People and Information: Threats and Safeguards 9: Emerging Trends and Technologies: Business, People, and Technology Tomorrow Lynda M. Applegate, Harvard Business School Robert D. Austin, Harvard Business School F. Warren McFarlan, Harvard Business School pages Corporate Information Strategy and Management: Text and Cases, 8/e is written for students and managers who desire an overview of contemporary information systems technology management. This new edition examines how information technology (IT) enables organizations to conduct business in radically different and more effective ways. This text is comprised of an extensive collection of Harvard Business cases devoted to Information Technology. 7: Managing Service Delivery 8: Managing IT Project Delivery Case 2-1: CareGroup Case 2-2: The ipremier Company (A): Denial of Service Attack Case 2-3: Ford Motor Company: Supply Chain Strategy Case 2-4: The Power of Virtual Integration: An Interview with Dell Computer s Michael Dell Case 2-5: Strategic Outsourcing at Bharti Airtel Limited Case 2-6: Cisco Systems, Inc.: Implementing ERP Module 3: IT Leadership 9: Governance of the IT Function 10: Leadership of the IT Function Case 3-1: Information Technology and the Board of Directors Case 3-2: Volkswagen of America: Managing IT Priorities Case 3-3: The AtekPC Project Management Office Concluding Thoughts Case C-1: The ITC e-choupal Initiative 6
9 Database Design, Application Development and Administration, 3/e Part 1: Introduction to Database Environments 1: Introduction to Database Management 2: Introduction to Database Development Part 2: Understanding Relational Databases 3: The Relational Data Model 4: Query formulation with SQL Part 3: Data Modeling 5: Understanding Entity Relationship Diagrams 6: Developing Data Models for Business Databases Part 4: Relational Database Design 7: Normalization of Relational Tables 8: Physical Database Design 9: Advanced Query Formulation with SQL Michael V. Mannino, University of Colorado pages This text provides the information you need to learn relational databases. The book teaches students how to apply relational databases in solving basic and advanced database problems and cases. The fundamental database technologies of each processing environment are presented; as well as relating these technologies to the advances of e-commerce and enterprise computing. This book provides the foundation for the advanced study of individual database management systems, electronic commerce applications, and enterprise computing. Part 5: Application Development with Relational Databases 10: Application Development with Views 11: Stored Procedures and Triggers Part 6: Advanced Database Development 12: View Design and Integration 13: Database Development for Student Loan Limited Part 7: Managing Database Environments 14: Data and Database Administration 15: Transaction Management 16: Data Warehouse Technology and Management 17: Client-server Processing and Distributed Databases 18: Object Database Management Systems Systems Analysis and Design Methods, 7/e Jeffrey L. Whitten, Purdue University Lonnie D. Bentley, Purdue University pages Today s students want to practice the application of concepts. As with the previous editions of this book, the authors write to balance the coverage of concepts, tools, techniques, and their applications, and to provide the most examples of system analysis and design deliverables available in any book. The textbook also serves the reader as a professional reference for best current practices. Systems Analysis and Design Database Management Part 1: The Context of Systems Development Projects 1: The Context of Systems Analysis and Design Methods 2: Information System Building Blocks 3: Information Systems Development 4: Project Management Part 2: Systems Analysis Methods 5: Systems Analysis 6: Fact-Finding Techniques for Requirements Discovery 7: Modeling System Requirements with Use Cases 8: Data Modeling and Analysis 9: Process Modeling 10: Object-Oriented Analysis and Modeling Using the UML 11: Feasibility Analysis and the System Proposal Part 3: Systems Design Methods 12: Systems Design 13: Application Architecture and Modeling 14: Database Design 15: Output Design and Prototyping 16: Input Design and Prototyping 17: User Interface Design 18: Object-Oriented Design and Modeling Using the UML Part 4: Beyond Systems Analysis and Design 19: Systems Construction and Implementation 20: Systems Operations and Support Supplements (Instructor s Resource CD) 7 2b1af7f3a8